VOUCHER POLICY

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VOUCHER REDEMPTION:

Thank you for deciding to visit Joanna Alexis Institute of Massage & Esthetic!

Please read the following instructions to expedite your voucher redemption. We strongly advise you to request a Complimentary Discovery Session to meet your therapist, get a tour of our facility, and discuss how we can best serve and empower you to live the life of your dreams.

1. Please schedule an appointment by Calling or emailing us.

2.  We will need the following information from you, please be prepared to provide it:

A- Your Full Name

B- Phone Number and Email Address

C- Voucher # and Credit Card # to secure your appointment REQUIRED

D- Days and Times that will work for you to schedule your massage. Please let us know what type of massage you will be scheduling (Deep Tissue, Sports Massage, Hot Stone, MyoFascial, etc…), and how long you would like to schedule for (60, 75, 90 min.).

3. Enhance your experience by upgrading your voucher with our extended or enriched services.

* Purchase any 3 (15 min) enhancements for | $30 ($45 Value)

* Add 30 more min | $30

* Add Couples Massage | $30/person

* Add Sacred Hot Stone | $30

* Add a Mini Facial | $30

* Add In-Home Service |$30+

4. CANCELLATION POLICY: Your appointment is reserved exclusively for you. In order to honor each guest experience, late arrivals will receive only the remaining time of their appointment. Should you need to cancel or reschedule your appointment, please notify us 24 hours the day prior to your service to avoid being charged in full or forfeit your voucher. ($25 to reschedule)

5) Once your Voucher expires, you may use it for the original purchase price towards any of our regularly priced services. It may not be combined with any discounts, specials, third party vouchers or certificates.

6) Vouchers may not be combined with any other specials, offers or discounts. They may not be used in conjunction with SpaFinder, SpaWish, SpaWeek, Yelp or any other 3rd Party Gift Certificates.

7) Vouchers may not be split up. Each voucher or deal is good for ONE person only.

We look forward to serving you!